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The Mad Ape

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How do I return an item?

The Mad Ape understands that from time to time, you may not be happy with your purchase. Thus we have an very easy return policy, but please understand that the item MUST be in NEW condition (No velcro, tape, beer stains!). Returns in the aforementioned NEW condition are accepted for full store credit or refund (minus original shipping paid {if free shipping was used} and a small processing fee). Returns are ONLY accepted with valid RMA #'s issued by The Mad Ape. All others will be refused at buyers expense. Returns must be received within 30 days of original sale and 7 business days of RMA. Return shipping will be paid by buyer. If the item is not returned in NEW condition, it is subject to a restocking fee (please email us for details).

NOTE: Defective or DOA items will be replaced at the expense of The Mad Ape.

Return Address:

RA# (Given on phone or email)
The Mad Ape
9720 Coppertop Loop #203
Bainbridge Island WA 98110
The Mad Ape
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